E-mail 5- Fill in the gaps

Fill in the gaps with the words below:

appreciate	ask	concerning	delighted	enclose
faithfully	grateful	hearing	please	receiving
Regarding	regret	sincerely	sorry	writing

a)      Dear Ms Chan,

Thank you for your e-mail of April 24^th _________________ the exhibition in Anytown in August.

We are _________________ that your company will be taking part and that you will address the opening conference.

_________________ the conference, we would _________________it if you could send us details of all the delegates so that we can prepare security passes. We would also _________________you to let us have details of the equipment you need for your presentation.

We look forward to _________________ your reply.

Yours _________________.

b)     Dear Sir/Madam,

Your company has been recommended to us by a business associate and I am _________________ to enquire about your translation services.

My company has recently entered the export market and we need advertising material translated into Chinese, Russian and Turkish.

We would be _________________ if you could send us prices and terms of payment.

We look forward to _________________ from you.

Yours _________________.

c)      Dear Mr Kadenza,

I was very _________________ to hear about your problems with the new super vacuum.

I have investigated the complaint and I _________________ to tell you that the problem is the result of a faulty operation. I _________________ a copy of the inspector’s report in this email.

If you require us to repair the machine, _________________ contact me at the number below.

 Yours _________